“I alone cannot change the world, but I can cast a stone across the waters to create many ripples.” Mother Teresa
There is no role more central to the organisational change bought about by an enterprise social platform, such as IBM Connections, than that of a Change Agent. There are roles that maybe more strategic, but the change agent is woven into the fabric of change, they are often the ones on the ground helping the organisation change one person at a time.
But what makes a good change agent? We’ll explore the key characteristics, motivations and skills that a change agent needs to deliver with passion and purpose.